Connect your own web address
This guide shows how to point a web address you own (for example, yourstore.com) to your Lugroom store. It takes about 15 minutes, and it's the same for most companies that sell addresses, GoDaddy included.
Before you start
- Sign in to Lugroom and open Domains. Add your address there, for example www.yourstore.com. Use the www version.
- Keep that page open. It shows two entries to add, with a button to copy each one.
- Have your login for the company that sold you the address ready.
Step 1: Find your address settings (GoDaddy)
- Sign in to GoDaddy and open My Products.
- Find your address and select DNS or Manage DNS. (GoDaddy sometimes changes these names; look for the page that lists records.)
Other companies use similar names such as “DNS”, “DNS settings” or “Zone file”.
Step 2: Add the first entry (proves you own the address)
Choose Add or Add New Record, then fill in:
| Type | TXT |
|---|---|
| Name | _lugroom-verify.www |
| Value | Copy the value from your Domains page (it starts with lugroom-verify=) |
Tip: the Name is only the part in front of your address. Enter _lugroom-verify.www, not the whole address. GoDaddy adds the rest for you.
Step 3: Add the second entry (points visitors to your store)
Add another record:
| Type | CNAME |
|---|---|
| Name | www |
| Value | d3ha1k92z6fe4e.cloudfront.net |
If GoDaddy already has a record named www, replace it. Only one is allowed. Keep the TTL at its default.
Step 4: Wait for the check
Return to your Lugroom Domains page. It checks every few minutes. When the address turns green and says Active, your store is live on it. We then set up its secure (https) connection automatically.
If nothing changes after two hours, read the questions below, then contact support.
If it isn't working
- It still says Waiting. Check that the Name and Value match exactly, with no extra spaces, quotation marks or the rest of the address in the Name. Changes can take a few hours to appear everywhere.
- GoDaddy says the name is already in use. Delete the older record with the same name first, then add the new one.
- My bare address (without www) doesn't work. That address needs a different setting. Use the www version, or contact support and we'll help.
- I can't find DNS. Search the help pages of your address company for “add a DNS record”, or ask their support team to add the two entries for you and send them the values from the Domains page.
What we will never ask for
We never ask for your GoDaddy password, and we don't ask you to create a key that would let us change your settings. You make both changes yourself.
Screens and menu names can change. If yours look different, the names in the table above are what matter. Back to help